Transportation Coordination

    Transportation Coordination with Madison County Mobility Management can look like:

  • Contacting for assistance with connecting to resources
  • Seeking assistance with planning a local trip throughout Madison County
  • Coordinating with service providers to facilitate transportation services that fit individuals best

MCRHC Mobility Manager MTS Token Program

    Madison Transit System uses a token system to pay for public transit trips with the shuttles, if eligible, contact the Madison County Mobility Management office to ask about applying for bulk token purchases and/or “free rides” (based on availability at time of contact).

Inventory of Resources

Volunteer Transportation Center Madison County

The Volunteer Transportation Center, Inc. is a non-profit organization. GOMadison VTC provides essential rides to health destinations for residents of Madison County who have no other transportation alternatives. The mission is to provide transportation utilizing volunteers and mobility management for anyone who has barriers to transportation. Call (315) 628 - 8372 for Madison County VTC.


    CRIS-CAT also partners with Birnie Bus for chartering shopping trips for senior apartments from Cazenovia residents. Some medical transportation is coordinated through their volunteer drivers, Call (315) 655-0612 for details.

    MORE: Madison County Opportunities for Re-Entry and Employment

    Our MORE Program, in partnership with The Center for Court Innovation, was created to increase economic opportunities for those recently released from jail. The program combines 10-week group training sessions while individuals are incarcerated, followed by individualized case management services upon release. Inmates receive soft skills training while incarcerated. Upon release, the individual will work one on one with an Employment Coordinator to find jobs. Part of the program offers trasnportation funding for bus tokens and gas money, based off eligibility. Contact (646) 256 - 8903 or

      Oneida Health Foundation

      The Cancer Care Fund is set up for Madison County residents to apply using the financial assisatnce form that helps assist with all cancer care medical transportation. The application can be accessed at Contact the Foundation Director Kate Trombley Email: Call: 315-361-2169 321 Genesee Street Oneida, NY 13421

        Seneca Fields Apartments

        Seneca Fields offers a few transportation options for residents. The first option is with the Healthy Seniors Program, based off a qualifying health diagnosis, residents can access scheduled trips with the Seneca Fields operated van for shopping and recreation. The second option is a scheduled trip with Madison Transit System bus coordinated through the Madison County Mobility Manager.

        Madison County Office of the Aging

        Office for the Aging’s (OFA) mission is to “advocate, assist, and provide services that enrich the quality of life and promote the independence and dignity of older individuals and their families”. OFA has a group of volunteers available for transporting seniors 60 and up to medical appointments.

        2-1-1 Mid-York

        This is a resource and referral source for all over the United States, specifically for Madison County, you can inquire either by phone (listed below) or by website at

        A & D Taxi

        This is an Oneonta, NY based company specializing in on-demand medical transport through Medicaid and Private Pay options. Wheelchair van and ambulette available upon request. Madison County Residents

        The Arc

        Madison / Cortland The ARC works with people with developmental disabilities, providing vocational services, work center rehabilitation, clinical services, senior program services, and much more. The ARC runs a large transportation program designed to get their clientele, heralding from all areas of Madison County, to and from these programs. They have a small fleet of shuttles and each affiliated residence has a vehicle designated for medical and non-medical transportation.

        CAP Vehicle Assistance Program

        Assistance Available to qualified applicants • Car repairs, insurance, and loan payment. • Fees for NYS Driver’s license, current registration, and vehicle inspection • Gas and Tires

        CASA - Cazenovia Area Senior Association

        Cazenovia Area Senior Association, Aka CASA, activities are available to all individuals age 55 and over residing in the towns of Nelson, Fenner, and Cazenovia. These townships and the Village of Cazenovia fund the activities which include educational programs, trips, and monthly luncheon get together with speakers or musical groups.

        Cazenovia College

        Cazenovia College offers a few options for coordinating transportation through Student Life, which provides trips for shopping and recreation.

        City Centre Apartments

        City Centre Apartments does not provide transportation for residents, but there is a scheduled shopping trip with Madison Transit coordinated by the Madison County Mobility Manager.

        Coach USA

        Coach offers, through its Shortline service, select service to NYC from Hamilton and Morrisville, primarily catering to college students from Colgate University and Morrisville State College.

        Colgate First Transit

        Colgate University maintains a contract with First Transit, to provide transportation for students, faculty, staff and Hamilton residents to local shopping, restaurants, local businesses and to campus.

        The Department of Social Services

        The Department of Social Services (DSS) is involved with limited transportation for its clients, mostly with the foster child program.

        Heritage Farm

        Heritage Farm provides a wide variety of services to individuals with developmental disabilities and their families. Heritage contracts with Birnie Bus and Madison Transit to transport about 250 passengers per week to and from their programs.

        Liberty Resources - Maxwell House

        The Maxwell House is an adult recovery community residence for men who are in the early stages of recovery from drug and alcohol abuse. Transportation is needed to move residents around within the community for recreational purposes.

        The Oneida Health Rehabilitation & Extended Care Center

        The Oneida Healthcare Center is one of the major destinations for much of the medical related transportation in the County. Through its Extended Care Facility (ECF), OHC provides transportation to its residents. Currently the ECF has 1 van that they use to transport residents, primarily to and from medical appointments.

        Madison County Community Action Partnership

        The Madison County Community Action Partnership (CAP) provides service to approximately 1 out of 17 people in Madison County. In the area of transportation, they sometimes provide low-income clientele rides to work and they provide additional transportation to consumers for non-job-related needs. In addition, they have a “Keys to Work” program that has provided 16 Madison County families per year a vehicle to get to and from work.

        Madison County Department of Health

        The Madison County Department of Health (DOH) provides transportation to handicapped youth through their early intervention and pre-k education programs. This program is managed through a contract with Vehicle Management Consultants, Inc. (VMC). This service operates 5 days per week with an annual average of approximately 18,000 trips. Auburn Transport and Paine Bus Services and Lampher Bus Services.

        Madison County Department of Mental Health

        The Mental Health Department primarily provides transportation for their clients to and from partner agencies and facilities that offer required services.

        Madison Transit System (MTS)

        The Madison Transit System (MTS), currently operated by Birnie Bus, is a public transportation service aimed at meeting the needs of Madison County residents. The service is completely open to the public and offers route deviation service. The route deviation service operates year-round, Monday through Friday.

        Medical Answering Services (MAS)

        MAS provides medical transportation to and from appointments for Medicaid enrolled clients.

        Medicare Transportation

        Medicare provides non-emergency ambulance transportation to healthcare providers for Medicare A/B enrolled clients. Contact # 1-800-MEDICARE or 1-800-633-4227

        Mobile Life Transport

        Mobile Life Transport provides on-demand medical transportation for Medicaid and Private Pay Clients.

        Morrisville Area Xpress (MAX)

        Morrisville Area Xpress MAX provides daily, after hours and weekend shuttles. Shop n Ride, Rides for Residents Program, Field Trips, Nursing Clinicals.

        Seniors Helping Seniors

        Provides a variety of non-medical in-home services for seniors by seniors designed to help seniors who have difficulties with activities of daily living remain independent. Services include companionship, housekeeping, transportation, overnight care, mobility assistance, home maintenance, and small repairs.